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RapidFAX is an
email-based faxing service who states
that they offer a comprehensive range
packages which allow users to send and
receive faxes directly from their
existing email accounts anytime and
anywhere.
The company claim that
their internet faxing solutions company
allow customers to quickly and privately
distribute time-sensitive and
confidential documents (such as business
reports, trade confirmations, and
notifications,
etc).
Sending a fax
over the
Internet:
Customers send
a fax through a secure online interface
by logging in to their RapidFAX
account.
Receiving a
fax over the Internet:
Received faxes to the customer's assigned
personal fax number are accessed by logging
into the RapidFAX website, and then viewed in
software already on your PC (such as Adobe
Acrobat Reader).
Customers
can also send and receive faxes through an
email client (please see the required software
section for more
details).
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 Ease of
Use
 Cost
 Customer
Support
Reliability
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Also See Our Top
Recommendation
"They were fast in giving me a
number. The ordering was
horrible and absolutely no
customer service. They ended up
suspended the account for no
reason. Overall, this is the
worst place to
go."
Actual user feedback
from
epinions.com
"Bad Service. I wasn't
receiving faxes so I asked for
some help via their web form. I
contacted them 3 times - no
response. Then I tried looking
for a phone number - had a real
difficult time finding
one."
Actual
user feedback from
faxbeep.com
"We attempted to contact this
service a few times through
their email address; however,
we never received a response.
This service also does not post
a phone number or support a
live chat
option."
Actual
user feedback from
toptenreviews.com
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According to the general
online opinion (where research is based
on unbiased, non-vested comments &
articles), RapidFAX was considered
overall patchy at providing an adequate
online faxing services.
The most
negative customer feedback was in regards
to RapidFAX's customer support. Some
users of the service found it
particularly difficult contacting
customer support when experiencing issues
faxing over the internet. Also noted by
customers was RapidFAX's slowness in
cancelling the service when no longer
required.
While RapidFAX does
appears to offer rudimentary online
faxing services via an email account,
customers generally found this internet
faxing solution less than
impressive.
300
free inbound or outbound fax
pages
Additional sending
or receiving page only 0.08 a
page*
*Included sent pages
are to US only. International rates
vary.
No
setup fee
$9.95
/Month
30 Day Free Trial
included with sign up
Also See Our Top
Recommendation
Rapid Fax has been
classified as a telecommunications and
Fax Transmission Service. Unfortunately,
the Better Business Bureau has no
information on how long this business has
been
operating.
The
domain name (rapidfax.com) was registered
under this company in
1996.
For more
information about this company, you may
want to search the BBB
System
Requirements and
Integration:
Microsoft Office 2003 or
Microsoft Office 2007 installed as the
primary email
client
A
special RapidFAX script that's installed
and integrated with Microsoft Office
2003/2007. This can be downloaded
from the website. Details on how to
configure this integration is also
available on the
website.
PDF or TIFF
attachments
In order to cancel
your account, customers log in online and
complete a form. Notice is not
required.
Email based support
Phone support for US
customers
Popular Search Engine
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Click to Visit RapidFAX's Official
Site
>>
Also See Our Top
Recommendation
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