|
eFax is an
online faxing solutions provider from j2 Global
Communications which offers email and fax
services. Touted as quick, simple,
reliable, cost effective and a convenient way
of transmitting documents, eFax offers
unlimited online faxing through its paid
services, as well as a free faxing
service.
A fax over
the internet can be submitted either by eFax
Messenger, email or web-based interface in
TIFF, EFX or PDF digital file format.
eFax Messenger is the 32 bit internet fax to
email software provided free of charge to all
eFax customers, and can be used to view
faxes.
eFax Service
Plans
eFax
Free is a limited account that allows
you to receive up to 20 pages per month.
When you sign up for eFax Free, you are
provided with a non-local number to which you
may receive faxes which can be stored for up to
30 days. However with the eFax free
service plan, you cannot send faxes.
eFax
Plus is an option for those if you
receive fewer than 130 fax pages a month and do
not need voicemail. This service plan you
are provided with a local or toll-free number
and can send and receive faxes. Also,
your faxes can be stored for up to one
year.
eFax
Pro is the upgraded version of eFax
plus with additional features. It is
touted as a possible business online faxing
solution best for professionals and small
company owners. This service plan provises all
the services of eFax Plus with the ability to
store documents for two
years.
|
 Ease of
Use
 Cost
 Customer
Support
 Reliability
|
Also See Our Top
Recommendation
|
"I have generally been quite
satisfied with the trouble-free
service I have received. My
primary complaint is the high
rates they charge, both monthly
and per-fax, which I consider
to be very
steep."
Actual user feedback
from
faxbeep.com
"Good, easy-to-use product but
comparatively expensive and
lots of spam. There is no
compelling value proposition to
choose efax over the
competition. Same features;
more
expensive."
Actual
user feedback from
epinions.com
"eFax offers many useful
features, however their
unresponsive customer service
prevents this product from
placing any higher in our
online fax service
review."
Actual
user feedback from
toptenreviews.com
|
According to the general
online opinion (where research is based
on unbiased, non-vested comments &
articles), customers generally considered
eFax's to be more expensive in an
internet faxing comparison with other
online faxing services
providers.
However the most
negative customer feedback was reserved
for eFax's customer support. Users
of the service found it particularly
difficult contacting them when following
up on issues such as billing, cancelling
the service when no longer required or
faxing over the
internet.
While
eFax does appears to have a decent selection
of Internet faxing features through its
email to fax software, users were generally
left frustrated by the non-responsiveness of
customer
support.
 A private local or
toll-free fax number.
Send or receive faxes anywhere
in the world via email.
Up to 2 year online fax
storage.
Free incoming fax pages
(receive up to 130 incoming fax pages per
month for free).
Free customer
support.
Digital file formats
(PDF, TIFF or EFX).
Route all of your faxes
to up to 5 different emails.
Wireless Access - Use
your cell phone or PDA to access your
faxes anywhere.
30 Day Free Trial
included with sign
up
eFax
Plus
- Setup
fee -
$0.00
- Annual Membership -
$14.13/mo. (Save up to 2
months)
- Monthly -
$16.95/mo.
- Receiving faxes -
130 free pages every month, then
$0.15/pg
- Sending faxes - 30 free
pages every month, then
$0.10/pg
eFax
Pro
- Setup
fee -
$0.00
- Annual Membership -
$18.34/mo. (Save 1
month)
- Monthly -
$19.95/mo.
- Receiving faxes - 200
free pages every month, then
$0.10/pg
- Sending faxes - Only
$0.10/pg
Also See Our Top
Recommendation
eFax is a service
offered by j2 Global Communications, and
has been classified as a
telecommunications and Fax Transmission
Service. eFax began trading in 1997, but
was acquired by j2 in
2000.
The
domain name (efax.com) was registered
under this company in
1998.
For more
information about this company, you may
want to search the BBB.
eFax Plus and eFax Pro
customers can send a fax over the
internet via their email client, eFax
Messenger or through the eFax Website by
logging into their
account.
The default format for
eFax is a TIFF file but this can be
changed to Adobe Acrobat PDF. Faxes from
eFax can be converted to other formats in
over 31 popular software programs. For a
list of this, please
click here.
Termination of an eFax
account at any time, with or without
cause, upon notice. In order for you to
give notice to j2 Global, you must go to
the eFax Website at
www.efax.com/cancel
and click on the "Chat
Now" button or contact an eFax customer service
representative.
Global customers support
by telephone between the hours of 8:00 AM
to 5:00 PM GMT, Monday through
Friday.
Popular Search Engine
Keywords For eFax:
efax messenger x64
efax messenger windows vista
efax messenger vista x64
efax messenger viewer
efax messenger on vista
efax messenger for windows vista
efax messenger for vista 64
efax messenger 4.4 download
efax messenger 4.0
download efax messenger for windows operating
system
download efax messenger for vista
efax messenger plus download
efax messenger vista 64
efax messenger vista
efax messenger software
efax messenger for
vista
Click to Visit eFax's
Official Site
>>
Also See Our Top
Recommendation
|
